At Seven South Street Treatment Centre, we recognize the courage and commitment it takes for families to support a loved one in recovery. Whether it’s offering encouragement, staying connected, or simply holding onto hope, the role families play is powerful and deeply valued.
Watching my son go through treatment was one of the hardest things I’ve ever done—but knowing he was in a place that truly understood and supported him gave me hope. Today, I see the man he’s becoming, and I’m proud beyond words.
Your support helps create a foundation for healing, and we honor the role you play in this journey.
Families are encouraged to visit while the client is in treatment.
Visitors and visiting hours are permitted on Saturday, Sunday and holidays. Clients must ensure that they talk to staff about our visitation policy before inviting family members and friends.
All visitors are required to report into the office upon arrival.
Clients may use the pay phone in the facility. Family members and friends may call the main office and leave a message for the client. We do not provide email, fax or internet services.
Family members may be asked to participate in a mediation meeting upon client’s request.
We encourage family and friends to write to clients while in residency. Mail can be addressed to the client and sent to:
Client’s Name
c/o Seven South Street Treatment Centre,
7 South Street
Orillia, ON
L3V 3T1
